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1. Introduction

Mistral Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us through our forms.

By using this website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Any information you voluntarily submit through contact or inquiry forms

  • Technical data such as IP address, browser type, and device information (for security and analytics purposes)

We do not collect sensitive personal data unless explicitly provided by you.

3. How We Use Your Information

Your personal data is used only for legitimate business purposes, including:

  • Responding to inquiries and communication requests

  • Providing information about our services

  • Improving our website and user experience

  • Ensuring website security and functionality

  • Complying with legal and regulatory obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent

  • The necessity to respond to your request or inquiry

  • Compliance with legal obligations

  • Our legitimate business interests, provided they do not override your rights

5. Data Storage & Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy.

6. Data Sharing

We do not sell, rent, or trade your personal data.

Your data may be shared only with:

  • Trusted service providers (e.g. hosting or email services), solely for operational purposes

  • Legal or regulatory authorities, when required by law

All third parties are obligated to process your data securely and in compliance with GDPR.

7. Cookies

Our website may use cookies to improve functionality and analyze website traffic.

You can manage or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to or restrict processing

  • Request data portability

  • File a complaint with a data protection authority

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, you may contact us at:

Mistral Ltd
Email: info@mistral-ltd.com
Phone: +30 2112168472